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Customer Service Series Explanation: The market for almost any product today is very competitive and to me customer service is what really stands out and makes me want to be a loyal customer of any given brand, service, or company that fits my current needs and budget. That being said, periodically when I reach out to companies, I would like to share my experience with their customer service in case it helps protect you from a bad situation or gives you confidence to make a necessary purchase knowing the company really backs their product or service. Click here to see more in the Customer Service Series. Dollar Shave Club Customer Service:I recently signed up for Dollar Shave Club (*love*) and I recently had a question about my account, something I wanted to have adjusted. The chat agent was really friendly and eager to help. She let me know it would be no problem and the IT people would have to handle it, but that she would send me an email when it was completed. Later that afternoon she sent me an email apologizing that IT was no longer able to make the adjustment I had requested. (Bummer) Because of the inconvenience she added a $5 credit to my account so I could add something to my order before my next box ships and get $5 off. (Surprise!) I think this is great customer service. The initial interaction was great and efficient. The agent didn’t ignore me after the chat ended. She promptly kept me informed about the situation and when her hands were tied to deliver, she gave me a credit. As a customer, it made me feel valued. As a company it is smart because when I add a product whether it costs $5 or more, if I love it... I will keep buying it. So the credit is a good investment in their part ;) Either I will spend more money with them or, even if I don’t, I feel more loyal after the interaction. Thanks, Dollar Shave Club! I look forward to receiving many more of your blades in the mail. :) Click here to see more in the Customer Service Series. The Bag:
This month there were three different ipsy bags. They each have a similar ombre style, with different color and different wording.:
Peace Love Lipstick, Wild & Free, and Good Vibes Only As you can see, I got the Good Vibes Only. In life, I think it's really important to be positive and spread positivity. There's always negativity dragging everyone down, so why add to it? Be the bright spot in someone's day! Let's Unbag!
I got a cool lady I know a 1 year birchbox subscription and I'm going to give you a run down on what she thinks about it each month!
Contents
1. Beauty Protector Protect & Detangle
2. The Beauty Crop Fabulous Flocking Lashes Waterproof Mascara 3.Coola Mineral SPF 30 Daydream Makeup Primer 4. Whish Firming Body Cream 5. Etat Libre d'Orange You or Someone Like You Eau de Parfum Thoughts:
I've been curious to try ipsy for a long time, but never went for it. I've gotten rid of quite a bit of old makeup and thought it would be a good time to try it. Anything I dont like will be removed immediately!!! Something about a little package of goodies coming each month is so exciting, a little present. But I don't want it to ruin my budget or take over all of the space I have created by decuttering recently. So begins my quest to have fun with ipsy and be balanced!
Contents
1. Margaret Dabbs London Treatment-Enriched Nail Polish in Green Daylily (£14.00)
2. Beauty For Real I-LINE 24-7 Eyeliner ($14) 3. VASANTI COSMETICS POWER OILS LIP GLOSS in SUPER MOM ($22) 4. theBalm Cosmetics Balm Springs Blush ( sample size) 5. skyn ICELAND Glacial Face Wash with White Willow Bark (sample size) Most & least excited about
There's actually nothing in this bag that I am disappointed about! (and I am surprised at that!)
Also, I think the bag itself is very cute! I am soooo pleased with this ipsy bag. It cost $10, and the value in it was fabulous in my opinion. These are all items I will be using! Well done, ipsy! ;) I hope it's like this every month!! Try Ipsy
If you wanna try Ipsy, this is my referral link. I think we both get points if you sign up for this link? You can use points to buy products from the ipsy website!
Find it on Amazon:
I have several Julep nail colors that I have not tried yet. They are nicely lined up in one of my drawers, but I have been on such a gel manicure at home kick that I haven't wanted to mess with "regular" polish besides trying the polish in my Influenster Goddess Vox Box.
Finally, though, I decided it was high time. I picked out my clothes for the week (yes, I do that every once in a while when I'm really on the ball) and I decided this shade, Jenna, was a nice compliment to everything. The Formula |