Customer Service Series Explanation:
The market for almost any product today is very competitive and to me customer service is what really stands out and makes me want to be a loyal customer of any given brand, service, or company that fits my current needs and budget. That being said, periodically when I reach out to companies, I would like to share my experience with their customer service in case it helps protect you from a bad situation or gives you confidence to make a necessary purchase knowing the company really backs their product or service. Click here to see more in the Customer Service Series.
Dollar Shave Club Customer Service:
I recently signed up for Dollar Shave Club (*love*) and I recently had a question about my account, something I wanted to have adjusted. The chat agent was really friendly and eager to help. She let me know it would be no problem and the IT people would have to handle it, but that she would send me an email when it was completed.
Later that afternoon she sent me an email apologizing that IT was no longer able to make the adjustment I had requested. (Bummer) Because of the inconvenience she added a $5 credit to my account so I could add something to my order before my next box ships and get $5 off. (Surprise!)
I think this is great customer service. The initial interaction was great and efficient. The agent didn’t ignore me after the chat ended. She promptly kept me informed about the situation and when her hands were tied to deliver, she gave me a credit. As a customer, it made me feel valued. As a company it is smart because when I add a product whether it costs $5 or more, if I love it... I will keep buying it. So the credit is a good investment in their part ;) Either I will spend more money with them or, even if I don’t, I feel more loyal after the interaction.
Thanks, Dollar Shave Club! I look forward to receiving many more of your blades in the mail. :)
Click here to see more in the Customer Service Series.
GreenBlender is a smoothie subscription that ships farm fresh ingredients weekly (or less often at your request) right to your door to make super-for-you smoothies.
I was given a coupon code for a free box from a friend and I was eager to try it because I love smoothies.
Green Blender Plan Options:
As you can see, you have a few different options for how to order this subscription but a running theme is that it's kind of pricey. Yes, it's a good investment in your health, but I don't currently spend $4-5/day on healthy smoothies so to me, it is costly. Obviously if you are really into it, the best option would be the yearly subscription bringing the cost down to $3.90 per serving. (Each smoothie pack makes 2 servings)
My Thoughts on Green Blender Smoothie Subscription:
You have probably heard of Dollar Shave Club already, but if you haven't... It's a razor subscription service that starts as low as $1/month (+$2 shipping and handling) for a 5 stainless steel twin blade cartridges. Awesome deal. If you want a few more blades you can upgrade from the Humble Twin to The 4X for $6 (free shipping) and you'll get 4 stainless steel 4-blade cartridges each month. If you're really serious about shaving you may like the Executive. You'll get 4 stainless steel 6-blade cartridges every month.
Dollar Shave Club Blade Choices:
This month there were three different ipsy bags. They each have a similar ombre style, with different color and different wording.:
Peace Love Lipstick, Wild & Free, and Good Vibes Only
As you can see, I got the Good Vibes Only. In life, I think it's really important to be positive and spread positivity. There's always negativity dragging everyone down, so why add to it? Be the bright spot in someone's day!
I got a cool lady I know a 1 year birchbox subscription and I'm going to give you a run down on what she thinks about it each month!
1. Beauty Protector Protect & Detangle
2. The Beauty Crop Fabulous Flocking Lashes Waterproof Mascara
3.Coola Mineral SPF 30 Daydream Makeup Primer
4. Whish Firming Body Cream
5. Etat Libre d'Orange You or Someone Like You Eau de Parfum
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