• Latest Posts
  • Capsule Wardrobe
  • Style
  • Brands
    • Clothing >
      • Encircled >
        • Encircled Reviews
      • Tradlands
      • Vetta Capsule
    • Shoes >
      • Bali Elf Handmade Leather Shoes & Accessories
      • Birdies
      • Nisolo
      • Rothys
    • Meal Delivery >
      • Aldi
      • Butcherbox
      • Hello Fresh
    • Travel >
      • Away Luggage
    • Home >
      • Last Tissue
      • Last Object
      • Brooklinen
    • Sustainable Gifts
    • Black Friday/ Cyber Monday 2020 >
      • Sustainable Brands Black Friday Cyber Monday Deals
      • Blog Posts - Sustainable Brand Round-up BFCM 2020
      • Encircled - Canadian Shoppers
      • Encircled - US/Global Shoppers
      • Etsy Black Friday & Cyber Monday BFCM 2020
  • Lifestyle
    • Discounts & Promos >
      • Last Tissue & Last Swab Discount Code TRIPDONTFALL
      • Hello Fresh Sign Up Discount!
      • Butcherbox Sign Up Discount
      • Instacart Sign Up Discount Code
      • Current Miles + Points
      • Chase Freedom - 5% Cashback Groceries - $200 Bonus
      • Chase Freedom Unlimited - % Groceries + 1.5% Cashback Everyday - $200 Bonus!
      • Chase Sapphire Preferred - Best Travel Card - $0 Foreign Transaction Fees - $750 Bonus!
    • Food & Drink
    • For The Home
    • Reviews
    • Tiny Houses
    • Travel
TDF LIFE & STYLE
  • Latest Posts
  • Capsule Wardrobe
  • Style
  • Brands
    • Clothing >
      • Encircled >
        • Encircled Reviews
      • Tradlands
      • Vetta Capsule
    • Shoes >
      • Bali Elf Handmade Leather Shoes & Accessories
      • Birdies
      • Nisolo
      • Rothys
    • Meal Delivery >
      • Aldi
      • Butcherbox
      • Hello Fresh
    • Travel >
      • Away Luggage
    • Home >
      • Last Tissue
      • Last Object
      • Brooklinen
    • Sustainable Gifts
    • Black Friday/ Cyber Monday 2020 >
      • Sustainable Brands Black Friday Cyber Monday Deals
      • Blog Posts - Sustainable Brand Round-up BFCM 2020
      • Encircled - Canadian Shoppers
      • Encircled - US/Global Shoppers
      • Etsy Black Friday & Cyber Monday BFCM 2020
  • Lifestyle
    • Discounts & Promos >
      • Last Tissue & Last Swab Discount Code TRIPDONTFALL
      • Hello Fresh Sign Up Discount!
      • Butcherbox Sign Up Discount
      • Instacart Sign Up Discount Code
      • Current Miles + Points
      • Chase Freedom - 5% Cashback Groceries - $200 Bonus
      • Chase Freedom Unlimited - % Groceries + 1.5% Cashback Everyday - $200 Bonus!
      • Chase Sapphire Preferred - Best Travel Card - $0 Foreign Transaction Fees - $750 Bonus!
    • Food & Drink
    • For The Home
    • Reviews
    • Tiny Houses
    • Travel

Customer Service Review: Discover Credit Card Disputes

11/24/2017

0 Comments

 
Picture

Discover Credit Card Dispute Customer Service Review:

​One thing I love about the digital age and online banking is that if you have an issue, a lot of times it can be resolved online without having to wait on hold on the phone for ages. I found this to be true with a recent issue I encountered regarding a charge on my Discover Card. 


In the past when I had more time to do fun cooking, I had a membership to America's Test Kitchen. This gives you access to show episodes that are really interesting and education and access to their recipes which they test over and over again to perfect. While it is nice, all of these memberships can add up over time and if you don't have time to enjoy them currently, there's no benefit in keeping them. You can always sign up again later when your schedule changes. Anyhow. I searched online "how to cancel America's Test Kitchen membership" and found you can only do this by calling them. I hate that. Why can't I cancel on their website?! They always want to convince you to stay on and it can be a hassle canceling memberships by phone. But then I realized my discover card attached to that account was expired. I got an email that they could not auto renew as a result. YES! Problem solved! â€‹


Or so I thought.... When I got my Discover statement I saw that a membership charge from them still went through! Unbelievable!!! ATK (America's Test Kitchen) was the one who said the could not renew because of the card being expired, yet somehow they still did it! 

I contacted Discover and filed a dispute. (Read this post to find out How to File a Dispute Online - Discover Card) The funds were returned to my account on a provisionary basis until Discover researched the issue. In the end, it came out in my favor and I have the ATK membership canceled and my money back with very little effort on my part thanks to Discover's online messaging system and efficient customer service. 

Thanks, Discover, for great service on this issue!!! 
Click here to see more in the Customer Service Series.

$50 Cashback Bonus w/ first purchase 

For a limited time if you sign up for a new Discover card and make just 1 purchase within the first 3 months, you'll get a $50 bonus! Awesome deal and easy cash! Discover has 5% cashback in rotating categories every quarter. This quarter includes Amazon purchases, 5 % cash back on all Amazon purchases!!! *heart eyes*

Customer Service Series Explanation: 

The market for almost any product today is very competitive and to me customer service is what really stands out and makes me want to be a loyal customer of any given brand, service, or company that fits my current needs and budget. That being said, periodically when I reach out to companies, I would like to share my experience with their customer service in case it helps protect you from a bad situation or gives you confidence to make a necessary purchase knowing the company really backs their product or service. Click here to see more in the Customer Service Series.
0 Comments



Leave a Reply.

    Travel Smarter- C- EN1

    Amazon Store

    Check Out My Favorite Amazon Items!



    Categories

    All
    Accessories
    Amazon
    Apple
    Baking
    Bamboo
    Beauty
    Birchbox
    Boxycharm
    Butcherbox
    Cleaning
    Clothing
    Cooking
    Cult Crushes
    Customer Service
    Dinner Ideas
    Drinks
    Easy Meals!
    Eco
    Elate Cosmetics
    Encircled
    Essential Oils
    Etsy
    Fails
    Family
    Fashion
    For Little Ones
    For The Home
    Gifts
    Guys
    Hair
    Health
    Health & Wellness
    Hello Fresh
    Influenster
    Ipsy
    Jewelry
    Low Waste
    Make Up
    Nail Polish
    Natural
    Norwex
    Oils
    Oreo
    Pack This!
    Recipe
    Reviews
    Rothy's
    Saving Money
    Serums
    Shoes
    Skin Care
    Snacks
    Suavs
    Subscription Box
    Summer
    Sustainable
    Sweet Saturdays
    Tech
    Tictail
    Tieks
    Travel
    Tutorial

    Archives

    December 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    February 2019
    January 2019
    November 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    April 2017
    November 2016
    October 2016
    July 2016
    December 2015

    Some (not all) posts contain affiliate links. When you click them, I may receive credit of some sort. I hope they are convenient and helpful for you and if so, clicking them will be helpful to me! Thanks for your support! :o) 
Trip Don't Fall Travel & Lifestyle Blog (TDF)
www.tripdontfall.xyz
Copyright 2021
  • Latest Posts
  • Capsule Wardrobe
  • Style
  • Brands
    • Clothing >
      • Encircled >
        • Encircled Reviews
      • Tradlands
      • Vetta Capsule
    • Shoes >
      • Bali Elf Handmade Leather Shoes & Accessories
      • Birdies
      • Nisolo
      • Rothys
    • Meal Delivery >
      • Aldi
      • Butcherbox
      • Hello Fresh
    • Travel >
      • Away Luggage
    • Home >
      • Last Tissue
      • Last Object
      • Brooklinen
    • Sustainable Gifts
    • Black Friday/ Cyber Monday 2020 >
      • Sustainable Brands Black Friday Cyber Monday Deals
      • Blog Posts - Sustainable Brand Round-up BFCM 2020
      • Encircled - Canadian Shoppers
      • Encircled - US/Global Shoppers
      • Etsy Black Friday & Cyber Monday BFCM 2020
  • Lifestyle
    • Discounts & Promos >
      • Last Tissue & Last Swab Discount Code TRIPDONTFALL
      • Hello Fresh Sign Up Discount!
      • Butcherbox Sign Up Discount
      • Instacart Sign Up Discount Code
      • Current Miles + Points
      • Chase Freedom - 5% Cashback Groceries - $200 Bonus
      • Chase Freedom Unlimited - % Groceries + 1.5% Cashback Everyday - $200 Bonus!
      • Chase Sapphire Preferred - Best Travel Card - $0 Foreign Transaction Fees - $750 Bonus!
    • Food & Drink
    • For The Home
    • Reviews
    • Tiny Houses
    • Travel